Towards patient-centred communication in the management of older patients' medications across transitions of care: A focused ethnographic study

Abstract

Background: Communication about managing medications during transitions of care can be a challenging process for older patients since they often have complex medication regimens. Previous studies highlighted that links between communication breakdowns and medication incidents in older patients occur mainly at discharge or in the post-discharge period. Little attention has been paid to exploring communication strategies facilitating patient-centred medication communication at transitions of care from a discourse-analytic perspective. Objectives: To explore, through a discursive lens, strategies that enable patient-centred medication communication at transitions of care. Design: A focused ethn..